LBP Codewords

A new code of ethics for Licensed Building Practitioners

By Robyn Mcclymont, Senior Advisor Information and Education

1 April 2023

5 minutes to read

The code of ethics, which came into force on 25 October last year, sets behavioural standards for Licensed Building Practitioners (LBPs), to give both the industry and the public clarity on what is expected from LBPs, and to hold them to account.

Why have a code of ethics?


The code of ethics ensures high standards are maintained in the industry, while giving the public more confidence that LBPs are undertaking building work in a safe, legal, and professional way.


It also provides people, such as homeowners, with an avenue to complain should an LBP breach the standards.


Most LBPs already work to the highest professional and ethical standards. The code of ethics will hold those who do not meet these standards to account, by providing clear grounds for the Building Practitioners Board to take disciplinary action against LBPs who behave unprofessionally.

What does the code of ethics include?

The code of ethics is made up of nineteen standards, which sit under the following four key principles:

1. Work safely

  • Take responsibility for health and safety
  • Report unsafe behaviour by others on a building site
  • Avoid harming the environment.

2. Act within the law

  • Comply with the law
  • Report breaches of the law.

3. Take responsibility for your actions

  • Know what building work you are allowed to do
  • Explain risks to your client
  • Inform and educate your client
  • Be accountable for building work carried out by you, or someone under your supervision
  • Advise clients of any delays as soon as they become apparent
  • Act in your client’s interests
  • Generally, you should follow your client’s instructions unless the instructions are dangerous, are contrary to contracts or consents, or would mean you would not be acting within the law.

4. Behave professionally

  • Act in good faith during dispute resolution
  • Price work fairly and reasonably
  • Declare and manage actual or potential conflicts of interest appropriately
  • Maintain confidentiality of client details, unless there is good reason for sharing information
  • Acknowledge and respect the cultural norms and values of your clients and colleagues
  • Conduct your business in a methodical and responsible manner.

Where can I find more information?

The Ministry of Business, Innovation and Employment has developed information and education resources to help LBPs and the public learn more about the code of ethics.

These include a detailed guidance document and an interactive online learning module. The module takes 20-30 minutes to complete and can count towards an LBP’s skills maintenance activities (note LBPs must log-in to the module for it to count towards skills maintenance).

For more information & resources, visit

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